In every case, call our funeral home's 24-hour reporting line at (660) 679-0009. You'll speak immediately with a licensed funeral director who can advise you what steps must be taken right away and we can assist with those.
If death occurs at home, in a workplace, or in a vehicle, law enforcement must be contacted by law. We will guide you through giving those officials they information they need, and making sure your loved one can be transferred to our care as soon as their steps are complete.
If a death occurs while your loved one is at home on hospice, inform the hospice nurse you wish to use your funeral home and give them our phone number, (660) 679-0009. They will contact us, and our transfer and care team will respond immediately to take your loved one into our care.
If a death occurs in a hospital or nursing home, inform the nursing staff that you wish to use Mullinax Funeral Home. They will contact us when their steps are complete, and our transfer and care team will respond to the facility to carefully transfer your loved one to our facility.
Greg Mullinax or Mark Goebel will be in contact with you to arrange a time to meet and take the next steps.
After you've taken care of the initial necessary arrangements, you'll want to notify friends and relatives of the death. If it is too painful for you to do this yourself, it's absolutely okay for a trusted friend to make the call in your place.
Don't hesitate to contact us with any questions you might have about what you need to do, even if your concerns aren't directly related to the funeral. We're well-versed in all topics relating to the loss of a loved one, and we'd be honored to provide you with answers, advice, and guidance in your time of need.
Know that, during your time of loss, your greatest resource will be loved ones who want to offer their assistance in any way they can. We encourage you to get in touch with relatives, neighbors, friends, clergy members or other spiritual advisors, and other trusted members of your community. They are often more than happy to prepare food, look after children, help with arrangements, or simply offer a kind word and open arms.
If your loved one has not specified any arrangements or preferences beforehand, there are some initial questions you will likely need to answer when you consult with your funeral home:
These questions are just a starting point, and you don't need to know the answers right away. Start thinking about your decisions, and contact us to gain a better understanding of your options and discuss what might be the most appropriate solution for your situation. We're here to make this process easier for you, and we can start by making sure that you have all of the information and guidance you'll need.
When you meet with Greg or Mark to discuss your arrangements, we'll first provide you with a general price list to give you a basic idea of what our services cost. We'll then walk you through the entire arrangement process, and ask you about your loved one to gain an understanding of the person the services will honor. Use this time to communicate your ideas and preferences, share your loved one's life story, revisit memories and highlight their accomplishments. Our professionals will use this information to guide you in the creation of a personalized, meaningful celebration of your loved one's unique journey.
This process may include:
To help express your loved one's personality and life story, feel free to bring any memorabilia - like photos, videos, music, crafts, or treasured items - that might give us a better understanding of how you envision paying tribute to your loved one. Even if you're not sure how a particular aspect of their life might be incorporated, don't hesitate to ask; we can often make unique suggestions on a way to add that element as a special touch to their service.
We'd like to make this process as smooth and stress-free for you as we can, and you can come prepared for your meeting by making sure that you have the following information about your loved one on hand when you meet with our professionals to discuss your arrangements:
**Please also bring a recent photograph and any clothing you'd like us to use when dressing them for the service.**